FAQ

To call on all the services offered by PME MTL Centre-Est, your business or a branch of it must be located in the area bounded by the boroughs of Mercier–Hochelaga-Maisonneuve, Rosemont–La Petite-Patrie and Villeray–Saint-Michel–Parc-Extension or be about to locate there.

Yes, PME MTL Centre-Est advisors can guide you and give you some ideas. A market study is a very important part of planning a business, to make sure that your goods or services are suited to the target market. A detailed market study will help your business understand the market it is entering, better face the competition and take advantage of opportunities. Make an appointment by calling 514 723-0030, ext. 0 during our business hours, or write us at info.ce@pmemtl.com Visit our Business plan and financial tools section.

PME MTL Centre-Est is the main service outlet for all entrepreneurs or groups of entrepreneurs (community-based enterprises), whether you are just starting out, consolidating, expanding or transferring your business to the next generation. PME MTL Centre-Est offers support, advice and financing in the form of loans or subsidies, as well as recruitment, mentorship and training services, etc. PME MTL Centre-Est can tell you all about the Centre-East area and its development opportunities, in addition to helping you adapt to local and regional economic development conditions.

A social economy enterprise: serves members of the community rather than simply generating profits; includes a democratic decision-making process, allowing users and workers to participate; places greater emphasis on individuals and jobs than on capital when distributing surpluses and income.

Generally speaking, a co-operative serves its members, while an NPO serves the community. The members of a co-operative usually make regular use of its goods or services. They may be users or customers of the goods or services offered, or work in the co-operative. There are different kinds of co-operatives: workers, producers, consumers, solidarity or worker-shareholders. NPOs are more flexible and tend to have a less formal structure. See our Social economy enterprise tools.

Form a group of promoters/founders (at least 3 people) Register the NPO with the Registraire des entreprises Draw up its statutes and by-laws Hold a general assembly to found the organization, elect a board and adopt the statutes and by-laws See our Social economy enterprise tools.

The term “social entrepreneurship” doesn’t refer to the legal status of an organization but rather describes a business with a strong mission, regardless of its legal form (it may be either a social economy enterprise or a for-profit business). The concept of social entrepreneurship places the emphasis on the entrepreneur, his or her values, mission and approach and the social impact of the business, rather than being concerned (as in the case of a social economy enterprise) with the social and community distribution of profits.  See our Social economy enterprise tools.

Contact the Economic Development Commissioner for your borough: Mercier–Hochelaga-Maisonneuve Renaud Fortin 514 872-5296 Rosemont–La Petite-Patrie Julie-Franka Liberatore 514 723-0030 Villeray–Saint-Michel–Parc-Extension Mariana Pérez-Lévesque  514 868-3511 Send us an e-mail telling us what you are looking for in terms of size or price. The PME MTL Centre-Est team will keep an eye out for premises that could interest you or will put you in touch with building managers. Take a look around your target area  Contact business development corporations (SDCs) Contact a real-estate agent Look on the Internet

Before renting or buying premises for your business, make sure it is in a sector zoned for your activities. To find out the authorized uses in your sector and obtain a certificate of occupancy, contact the Permits and Inspections Division of your borough: Mercier–Hochelaga-Maisonneuve 514 872-7333 Rosemont–La Petite-Patrie 514 868-3566 Villeray–Saint-Michel–Parc-Extension Mariana Pérez-Lévesque  514 868-3509

Every entrepreneur is different, but there are certain common motivations, aptitudes and skills shared by people who successfully build their own businesses. See our Launching your business page.

You must have a certificate of occupancy in all cases (see above). In addition, you need specific permits for certain types of activity. For instance, if you are opening a restaurant, you will have to have a permit from the Québec department of agriculture, fisheries and food (MAPAQ). Here are some sites where you can get more information: Portail Québec – Entreprises – Permis et licences (in French) Canada Business Network – Permits and Licenses

In Québec, most businesses have to register with the Registraire des entreprises as soon as they are created, and declare their legal form. Visit our Legal considerations section.

The six PME MTL hubs all have the same structure and the same local economic development mission, so they do offer the same support services for entrepreneurs. However, the services are organized differently to suit each area, and may reflect different priorities and criteria. Some hubs have developed specific agreements with various partners. See your hub’s “Services” page for complete details.

The legal form you choose will depend on what your business will be doing, the number of people involved, risk management, financial and social objectives, etc. Each form has its advantages and disadvantages. Visit our Legal considerations section.

You are best to consult a lawyer or notary, to make sure you fully understand the clauses of this kind of agreement. Visit our Legal considerations section.

A social economy enterprise may be created as a non-profit organization (NPO) or a co-operative (co-op). In Québec, when a social economy enterprise is a NPO, it is registered under Part III of the Companies Act (see Registraire des entreprises). Co-operatives must be created under the Co-operatives Act (see the website of the Ministère de l’Économie, Science et Innovation Québec, direction de l’entrepreneuriat collectif) (in French)

Yes. You can make the change by contacting Revenu Québec, Revenue Canada and the Québec Registraire des entreprises. This may have tax consequences, however. Revenu Québec and Revenue Canada recommend that you meet with an accountant first, to minimize the tax consequences and make sure that the change is done properly.

All businesses carrying on commercial operations in Canada must register for GST and, in Québec, QST, the only exceptions being small suppliers with annual sales of less than $30,000. These small suppliers are not required to collect sales taxes, but if they choose this option they cannot be reimbursed for any sales taxes they have paid. See our Launching your business page.

If you and your business meet certain criteria, you may be eligible for the subsidies offered by PME MTL Centre-Est. Visit our Financing section.

PME MTL Centre-Est offers different financing programs and measures, for social economy enterprises and for-profit businesses alike. See our Financing section. PME MTL Centre-Est funds are often useful as levers in putting your financing together. Our advisers can help you do so with the different partners that might contribute to your business: For-profit business: Investissement Québec, BDC, Desjardins, Futurpreneur, other financial institutions. Social economy enterprise: RISQ, Filaction, ACEM, charitable foundations, Caisse d’économie solidaire Desjardins, Fiducie du Chantier de l’économie sociale, government programs (depending on your industry)

Some industries are excluded: any business that is sexual, religious, or political in nature, and any business whose activities are degrading, discriminatory or controversial (war games, tarot card reading, astrology, pawn shops, etc.); seasonal projects, unless the developer can show that the business provides him or her with full-time employment.

Yes, if the planned expansion qualifies. See our page on Financing.

Nearly all the services offered for entrepreneurs and businesses are free.

You can make an appointment with a management advisor at PME MTL Centre-Est, who will help you come up with a plan or refer you to someone who can.

The PME MTL Centre-Est job placement service can help you define your needs, prepare job offers and recommend pre-screened candidates. Our advisors will also be able to tell you about the different programs or measures designed to help you. Contact Christian Vaillancourt, CRHA, at 514 723-0030 ext. 243.

PME MTL Centre-Est offers advisory and support services in this regard. Our advisors will be happy to talk with you. Make an appointment by calling 514 723-0030, ext. 0 during our business hours, or write us at info.ce@pmemtl.com

A business plan is a planning tool that lets entrepreneurs structure their ideas. It identifies the mission of the business, the vision and values of the entrepreneur(s), and the services/products to be offered. It also analyzes the market (segmentation) and the competition and lays out the marketing strategy, financial forecasts, etc. Your business plan will be used as a management tool and a way of presenting your organization when seeking financing or partnerships. Visit our Business plan and financial tools section.

PME MTL Centre-Est can help you with advisory and support services and, if your plan qualifies, offer financing through its investment funds. Our advisors will be happy to talk with you. Make an appointment by calling 514 723-0030, ext. 0 during our business hours, or write us at info.ce@pmemtl.com

You have a business idea and you’d like to launch a business? Here is some useful information. Your business plans are already well advanced or you already have a business plan prepared? Then you’re ready to meet with an advisor. Make an appointment by calling us at 514 723-0030, ext. 0.

You can submit an application for financing at any time. Contact an advisor to find out how to proceed and what supporting documents you will need.

See our “Area covered” page. 

PME MTL advisors can support you in drawing up your business plan. In particular, based on the materials you have prepared, they can: Comment on certain elements and suggest improvements; Identify any elements to be improved or changed to make sure your business qualifies for possible sources of financing; Give an opinion on the feasibility of your project; Help you integrate your planned business into the local and regional economic development context (relevance, complementarity, networking); and Depending on how far along you are in planning your business and your experience, support you through the following steps. Needless to say, a PME MTL advisor can never guarantee that your business will be a success – there are too many unpredictable factors along the way. But our advisors will give you the most objective possible opinion on the measurable elements of your plan. Visit our Business plan and financial tools section.

Of course, PME MTL Centre-Est advisors will be happy to give you their opinion. Make an appointment by calling 514 723-0030, ext. 0 during our business hours, or write us at info.ce@pmemtl.com.

Yes, at this stage PME MTL Centre-Est advisors can meet with you. Make an appointment by calling 514 723-0030, ext. 0 during our business hours, or write us at info.ce@pmemtl.com.

PME MTL Centre-Est offre des séances de formation sur les prévisions financières. Consultez nos Activités ou téléphonez-nous au 514 723-0030  pour en savoir plus. Consultez nos outils Plan d’affaires et outils financiers